There are two ways for patients to sign up for the HealtheLife patient portal:
HealtheLife is a free service offered to our patients.
HealtheLife is a secure online health management tool for patients provided by Plumas区医院.
You will generally receive an answer within 1-3 business days. Please note that HealtheLife should not be used for urgent situations. Please contact the hospital if the situation requires immediate attention or dial 911 if it is an emergency.
Your test results are released to your HealtheLife account after your physician has reviewed them. 这通常是在1-7天内.
Your provider is able to determine which types of test results are able to be accessed through HealtheLife. Further, tests of a very sensitive nature are not released to HealtheLIfe.
HealtheLife offers direct access to your personal health record and communicating about another individual's information would be placed in your health record. This information would not appear in the correct health record and could potentially jeopardize medical care.
是的，你可以. This is called Proxy access and allows a parent (or guardian) to log into their personal HealtheLife account, and then connect to information regarding their family member. If you are interested in completing a Proxy Consent Form, 拨打530-283-2121.
No, 由于医疗信息的敏感性, each adult must sign and submit a Release of Information request and establish their own HealtheLife account.
Notification settings allow you to receive a notification each time your care team sends a message to you or updates your health care record.
You can change your notification preferences by logging in to your HealtheLife account and selecting Notifications on the left side of your screen. Select the check boxes for the notification methods you want (text or email).
We take great care to ensure your health information is kept private and secure. Access to information is controlled through secure personal usernames, and passwords. Each person controls their password, and the account cannot be accessed without that password. 不像传统的电子邮件, all messaging is done while you are securely logged on to the HealtheLife website.
如果你忘记了密码, you can reset your account by clicking the Forgot Password link on the sign in page.
如果您不愿意，请不要启用移动选项, a reset password email is sent to the email address associated with your account. If you are a user in the United States and have the mobile phone recovery option set up, you will receive a text message with a one-time code that you can use to reset your password.
Follow the instructions on the password reset pages to change your password. 出于安全考虑, the password reset code sent in the text message and the link provided in the email are valid for only one hour.
Consumer Care technical assistance line is available 24/7 at 1-888-338-9741.
Getting this message after you try to self-enroll means that you have already signed up the the HealtheLife patient portal. 点击这个链接， 患者门户登录页面 然后单击“忘记密码”? 按照说明重置密码. 如果这不能解决问题, please 拨打530-283-7122 to have a patient portal invitation issued to you.
Video Visit appointments are indicated by a camera icon. 要进行检查，请登录HealtheLife患者门户. 单击屏幕左侧的appointment. 点击查看即将到来的约会. Appointments with a camera icon appearing next to them are Video Visits. Appointments without a camera icon are in person visits.
You need a computer or laptop with a webcam, access to the internet and a speaker and microphone. 你也可以使用智能手机或平板电脑.
